// Legal

TERMS OF
SERVICE

Last updated: May 2026  ·  Effective: May 2026

1. What This Site Is

This site is a live demonstration of a production-grade AI agent system I designed and built from scratch. "Rapid Flow Plumbing" is a fictional client — it doesn't exist. I created it to demonstrate how the system performs in a real-world service business context.

The system itself is real and fully functional. Here's what I built:

• Multi-tenant AI agent platform with a 9-table Supabase (PostgreSQL + pgvector) backend
• RAG pipeline using Gemini embeddings (768-dimensional vectors) for semantic knowledge search
• Dynamic LLM routing across Claude (Anthropic), GPT-4 (OpenAI), Gemini (Google), and Llama 3.3 via Groq
• n8n workflow orchestration with a FastAPI Python sidecar for AI processing
• Full audit logging, rate limiting (20 msg/hr), and JSONB conversation history
• Self-hosted on AWS Lightsail with Docker and Cloudflare tunnels for secure ingress
• Per-client knowledge bases, system prompts, API key isolation, and row-level security
• Intelligent human handoff when the agent can't answer or the user requests it

I'm proud of this project. It's a real system — not a toy or a tutorial clone. All of this runs on infrastructure I set up and maintain myself.

2. Using the Demo

What you can do

• Interact with the AI chat agent to see how it responds to questions and booking requests
• Test edge cases — ask questions outside the knowledge base to see the human handoff behavior
• View the demo as a technical showcase of what the underlying system is capable of

What you agree not to do

• Attempt to jailbreak, manipulate, or extract the system prompt or internal instructions
• Send automated or excessive requests designed to stress-test or abuse the API
• Submit content that is illegal, harmful, threatening, or abusive
• Attempt to access any part of the backend infrastructure directly
• Represent the demo as anything other than what it is — a portfolio project

3. AI Behavior and Limitations

The AI agent responds based on a knowledge base I built for the fictional Rapid Flow Plumbing client. It knows about plumbing services, pricing, hours, and service areas — all fictional values I chose for demo purposes.

• Responses are AI-generated and may occasionally be incorrect or incomplete
• No real appointments will be booked — the booking flow is for demonstration only
• The agent will escalate to "a human" when it can't answer — in the demo, that escalation isn't connected to any real person
• The AI is not providing legal, medical, financial, or professional advice of any kind

4. Intellectual Property

I built everything you see here. The architecture, the RAG pipeline, the n8n workflows, the FastAPI backend, the frontend — all of it is my own work. Nothing was taken from a template or tutorial.

You're welcome to explore it, learn from it, and ask me about how it works. You're not welcome to copy and redeploy it as your own product without talking to me first.

If you're a recruiter, hiring manager, or potential collaborator and want to know more about the technical implementation, reach out. I'm happy to walk through the architecture in detail.

5. No Warranties

This demo is provided as-is. I make no guarantees about uptime, response accuracy, or availability. It runs on a self-hosted server I manage myself — if it goes down, I'll fix it when I can.

Third-party AI providers (Anthropic, OpenAI, Google, Groq) may experience outages independently of my system. The multi-provider routing I built is designed to help with this, but I can't guarantee 100% availability.

6. Limitation of Liability

This is a portfolio demo. I'm not liable for any damages, losses, or issues arising from your use of it. Don't enter sensitive personal information into a demo chat — that applies here and anywhere else on the internet.

7. Governing Law

These terms are governed by the laws of the State of Idaho, United States. Any disputes would be resolved in the courts of Idaho.

8. Changes to These Terms

If I update these terms — usually because I've added new features to the demo — I'll update the "Last updated" date at the top. No surprises.

9. Contact